Terms & Conditions
Privacy Policy Regarding Collected Customer Communication & Communication
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Elemental Fabrication regarding account notifications, customer care, and delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
Information We Collect
We collect basic contact information including your name, phone number, email address, and any project details you choose to share. We do not collect or store credit card numbers, banking information, or financial data through SMS.
How We Collect Information
Information is collected when you contact us through our website, call, email, or text us, or when you request quotes, scheduling, or project updates. SMS communication is strictly for customer service and project coordination.
How We Use Your Information
We use your information only to respond to inquiries, provide quotes, schedule visits, coordinate projects, and send necessary updates. We do not send marketing or promotional text messages.
Sharing Your Information
We do not sell or share your mobile number or personal information with third parties for marketing or promotional purposes. Information may be shared only when necessary for essential business operations such as scheduling or service coordination. Mobile opt-in consent information is never shared.
Opting Out of SMS Communication
You may opt out of SMS messages at any time by replying STOP, UNSUBSCRIBE, or QUIT. After opting out, you will no longer receive SMS communication unless you initiate contact again.
Requesting Information or Changes
To request updates to your information or ask questions about our privacy practices, contact us at:
• 503-994-9941 or 541-968-8438
Policy Availability
This privacy policy is available on our website and applies anywhere we collect customer information including forms, emails, calls, and SMS communication.